Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the Caspeon website and our strategic consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or services. These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Caspeon ("Company," "we," "our," or "us").

We reserve the right to modify these Terms at any time. Your continued use of our services following any changes indicates acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Services" refers to all strategic consulting services provided by Caspeon, including intellectual property strategy, sales effectiveness advisory, and digital ecosystem strategy.
• "Client" means any individual or organization that engages Caspeon for consulting services or uses our website.
• "Engagement" refers to a formal consulting project undertaken pursuant to a signed agreement between Caspeon and Client.
• "Deliverables" means all reports, analyses, frameworks, and documentation provided by Caspeon as part of an Engagement.
• "Website" refers to all web pages and content hosted at caspeols.pro.

3. Service Description

Caspeon provides strategic consulting services to organizations in Hong Kong and throughout Asia. Our core service offerings include:

• Intellectual Property Strategy: IP audit, competitive landscape analysis, monetization strategies
• Sales Effectiveness Advisory: Sales process optimization, team capability development, pipeline management
• Digital Ecosystem Strategy: Digital maturity assessment, ecosystem mapping, platform strategy

Service availability is subject to our capacity and expertise. We reserve the right to decline engagements that fall outside our areas of specialization or that present conflicts of interest.

Detailed scope, deliverables, timelines, and fees for each Engagement are specified in individual consulting agreements executed between Caspeon and Client.

4. User Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our services. By using our website or engaging our services, you represent and warrant that you meet these eligibility requirements.

Organizations engaging our services must be duly organized and validly existing under applicable laws, with authority to enter into consulting agreements.

5. Website Use

5.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our website for informational purposes related to our consulting services.

5.2 Prohibited Uses

You agree not to:

• Use automated systems or software to extract data from our website
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website's operation or security
• Upload malicious code, viruses, or harmful materials
• Use our website for any unlawful purpose
• Misrepresent your affiliation with Caspeon
• Reproduce, distribute, or create derivative works from our website content without permission

6. Intellectual Property Rights

6.1 Company Intellectual Property

All content on our website, including but not limited to text, graphics, logos, methodologies, frameworks, and software, is the property of Caspeon or its licensors and is protected by intellectual property laws. These materials may not be reproduced, distributed, or used without our express written permission.

6.2 Client Intellectual Property

Client retains all rights to pre-existing intellectual property provided to Caspeon during an Engagement. We will treat all Client proprietary information as confidential in accordance with our confidentiality obligations.

6.3 Deliverable Ownership

Upon full payment of fees, Client receives a license to use Deliverables for internal business purposes. Caspeon retains ownership of methodologies, frameworks, and other intellectual property incorporated into Deliverables, including the right to use general knowledge and experience gained during the Engagement in future work.

7. Engagement Terms

7.1 Engagement Agreement

Formal consulting Engagements require execution of a separate consulting agreement detailing scope, deliverables, timeline, fees, and other terms specific to the project.

7.2 Fees and Payment

Fees for consulting services are specified in individual Engagement agreements. All fees are quoted in Hong Kong Dollars (HKD) unless otherwise agreed. Payment terms typically require 50% upon Engagement commencement and 50% upon completion, though specific arrangements may vary by Engagement.

Invoices are payable within 30 days of issuance. Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

7.3 Client Responsibilities

Client agrees to:

• Provide timely access to information, personnel, and resources necessary for the Engagement
• Designate a primary point of contact for coordination
• Review and provide feedback on interim deliverables within agreed timeframes
• Maintain confidentiality of our methodologies and approaches

7.4 Timeline and Scope Changes

Engagement timelines are estimates based on agreed scope. Changes to scope may require timeline and fee adjustments, to be agreed in writing by both parties.

8. Confidentiality

Both parties agree to maintain confidentiality of all proprietary and sensitive information disclosed during an Engagement. This obligation extends beyond the Engagement's conclusion.

Confidential information includes business strategies, financial data, technical information, and any materials designated as confidential. This obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law.

We may reference Client name and general project description in our marketing materials unless Client objects in writing.

9. Disclaimers

9.1 Service Disclaimer

Our consulting services and website are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific results or outcomes from our consulting Engagements.

9.2 Professional Advice Disclaimer

While we provide strategic consulting based on professional expertise and analysis, our services do not constitute legal, accounting, or other professional advice requiring specialized licensing. Clients should consult appropriate licensed professionals for such matters.

9.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

10. Limitation of Liability

To the maximum extent permitted by law, Caspeon's total liability for any claims arising from or related to our services shall not exceed the fees paid by Client for the specific Engagement giving rise to the claim.

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

This limitation applies to all causes of action in the aggregate, including breach of contract, breach of warranty, negligence, strict liability, and other torts.

11. Indemnification

Client agrees to indemnify and hold harmless Caspeon, its directors, employees, and agents from any claims, liabilities, damages, or expenses arising from Client's breach of these Terms, misuse of our services, or violation of applicable laws.

12. Termination

12.1 Termination Rights

Either party may terminate an Engagement by providing written notice to the other party. Specific termination terms, including notice periods and fee adjustments, are detailed in individual Engagement agreements.

12.2 Effects of Termination

Upon termination, Client remains obligated to pay for work completed through the termination date. Caspeon will deliver work product completed as of termination. Confidentiality obligations survive termination.

12.3 Website Access

We reserve the right to suspend or terminate your access to our website for violation of these Terms or for any other reason at our discretion.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13.3 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good-faith resolution through direct negotiation for a period of 30 days.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any executed Engagement agreements, constitute the entire agreement between parties regarding the subject matter and supersede all prior communications and proposals.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

14.5 Notice

All notices under these Terms shall be in writing and delivered to the addresses provided during Engagement or via email to [email protected].

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Material changes may be communicated via email to active clients.

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you should discontinue use of our services.